Extracts quote details from an inbound email without inventing numbers, and escalates anything touching money or lawyers to a human. 3.19 seconds per run against live executions. What it refuses to do unsupervised is the part that makes it safe to run unsupervised.
The film
Try it
A browser-side simulation of the routing logic — pick an input and watch which rule fires. The logged runs below are the receipts.
Simulation — same rules, sample inputs
Pick a sample. The inputs are fictional; the routing rules are the ones the live agent enforces in code, and the live agent averages 3.19s per run.
Always escalates — enforced in code, not just asked for
The body mentions refund, chargeback, lawyer, legal, overdue invoice, unpaid, dispute, small claims
Urgency is high
The draft contains a [PRICE] gap — a reply with a hole in it never goes out unseen
The model returned anything unparseable — it fails closed
Spam is logged silently. You are not buzzed for backlink offers.
Logged runs
Each replay below animates a logged n8n execution at the speed it actually ran — the decision path, the output, and the latency come straight from the execution log. Nothing staged.
They're asking for a custom build with a firm deadline and no budget stated; needs verification of scope and feasibility before committing to November delivery.
Extracted (no invented numbers)
service: order intake automation system · quantity: 40 orders per day · deadline: November (before Christmas rush) · budget: —
Draft reply
Thanks for reaching out. We can definitely help you consolidate Viber and email orders into one place. Before I quote this, I need to understand a bit more: are you looking for a simple dashboard that pulls in existing messages, or do you want customers to place orders through a new form or system? And what's your budget range for this? Once I know those details, I can tell you whether November is realistic and what it'll cost.
Logged as an error run — a downstream node failed. The classification still routed to a human, so nothing was lost. That failure mode is the design.